Help

How to make a call - Three easy steps:

Calling while in New Zealand

  1. Dial a local or the nationwide access number to connect with the EasyCall system. View access numbers
  2. Enter your EasyCall PIN number.
  3. Enter the destination phone number.

    Calling within New Zealand :
      Dial the Area Code + Phone Number
      e.g. to make a call to Auckland
        Area Code = 09
        Phone Number = 123 1234
      You would dial : 09 123 1234
       
    Calling Internationally :
      Dial the Country Code + Area Code + Phone Number
      e.g. to make a call to Sydney Australia
        Country Code = 61
        Area Code = 02
        Phone Number = 1234 5678
      You would dial : 61 2 1234 5678

Calling back to New Zealand

  1. Dial the EasyCall international access number for the country you're in. View access numbers
  2. Enter your EasyCall PIN number.
  3. Enter the destination phone number.

    Dial the Country Code + Area Code + Phone Number
    e.g. to make a call from Sydney to New Zealand
        Country Code = 64
        Area Code = 09
        Phone Number = 345 6789
    You would dial : 64 9 345 6789

Calling Tips

Here you will find some very useful time saving calling tips

View calling tips

Phone for help

Call 0800 789 888, or if you are outside of New Zealand +64 26 111 655 ( International call charges will apply ).

The EasyCall support centre is available 24 hours a day.

Email Support

We try to respond to all inquiries within 24 hours. Customer Service Representatives are available from 9am - 5pm, Monday through Friday.

Please send your email query to

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