Help
How to make a call - Three easy steps:
Calling while in New Zealand
- Dial a local or the nationwide access number to connect with the EasyCall system. View access numbers
- Enter your EasyCall PIN number.
- Enter the destination phone number.
Calling within New Zealand : Dial the Area Code + Phone Number e.g. to make a call to Auckland
Area Code = 09
Phone Number = 123 1234You would dial : 09 123 1234 Calling Internationally : Dial the Country Code + Area Code + Phone Number e.g. to make a call to Sydney Australia
Country Code = 61
Area Code = 02
Phone Number = 1234 5678You would dial : 61 2 1234 5678
Calling back to New Zealand
- Dial the EasyCall international access number for the country you're in. View access numbers
- Enter your EasyCall PIN number.
- Enter the destination phone number.
Dial the Country Code + Area Code + Phone Number e.g. to make a call from Sydney to New Zealand
Country Code = 64
Area Code = 09
Phone Number = 345 6789You would dial : 64 9 345 6789
Calling Tips
Here you will find some very useful time saving calling tips
Phone for help
Call 0800 789 888, or if you are outside of New Zealand +64 26 111 655 ( International call charges will apply ).
The EasyCall support centre is available 24 hours a day.
Email Support
We try to respond to all inquiries within 24 hours. Customer Service Representatives are available from 9am - 5pm, Monday through Friday.
Please send your email query to